Privacy Policy

Elevator Enthusiast Supply is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Georgia law and best practices.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, shipping address, billing address, and phone number. We collect this information when you place an order, create an account, or contact us.

• Order Information: This includes details about the products you order, such as the type of product, quantity, and price.

• Payment Information: We use third-party payment processors to handle payment transactions. We do not store your full credit card information on our servers.

• Website Usage Information: We collect information about how you use our website, such as your IP address, browser type, operating system, pages visited, and referring website. This information is collected through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

• To fulfill your orders: We use your personal and order information to process and ship your orders.

• To communicate with you: We use your email address and phone number to send you order updates, shipping notifications, and respond to your inquiries.

• To improve our website and services: We use website usage information to analyze trends, track user activity, and improve the design and functionality of our website.

• To protect against fraud and abuse: We use your information to detect and prevent fraudulent activities and misuse of our website.

3. Disclosure of Your Information

We may disclose your information to the following third parties:

• Shipping carriers: We share your shipping address with shipping carriers like USPS to deliver your orders.

• Payment processors: We share your payment information with third-party payment processors to process your transactions.

• Legal authorities: We may disclose your information to legal authorities if required by law or legal process.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Secure Socket Layer (SSL) technology: We use SSL technology to encrypt your information during transmission.

• Access controls: We restrict access to your information to authorized employees and service providers.

• Data retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

5. Your Privacy Rights

You have the following privacy rights:

• Access: You can request access to your personal information.

• Correction: You can request correction of any inaccurate or incomplete personal information.

• Deletion: You can request deletion of your personal information, subject to certain exceptions.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at qeelevators@gmail.com or text (470) 851-6314.

Compliance with Georgia Law

This Privacy Policy is intended to comply with applicable Georgia privacy laws, including the Georgia Personal Identity Protection Act (GIPA). While Georgia does not have a comprehensive consumer privacy law like California's CCPA, we strive to provide strong privacy protections for our customers.

Disclaimer: This Privacy Policy is intended for informational purposes only and does not constitute legal advice. It is recommended that you consult with a10 legal professional for specific guidance on privacy matters.